Domain Names & Hosting

As a service to our clients who wish to keep all their Internet business with one supplier, we offer basic domain name registration and website hosting.

Domain Name Registration

We can register two types of domain names, .co.uk and .com – there are many other suffixes – .net, .eu, etc – but we do not offer to arrange these for our clients. There are many good registration companies on the web that can register these names should you wish to acquire one.

Charges

We charge £30 for .co.uk and £50 for a .com domain name which covers a 1 year period, this is also the renewal fee. We do not charge for cancellations, changes of registration or transfers. We will email the contact of the account 30 days before your domain name is due to expire to ensure you have time to decide if you would like to keep the domain name. Should you wish to keep the domain name, there is no need to do anything. If you do not wish to renew please contact us as soon as possible. If you do not respond the domain name will be automatically renewed.

Prices are subject to VAT

We will email all clients if there are any changes to this pricing.

Hosting

We are happy to host our clients’ websites on our servers – prices vary dependent on services required, e.g. ecommerce, secure socket layer, MySQL, etc.

Setting Up Domain Names

If we act as registrars/agents for any name registered on a client’s behalf we will point these names at a relevant webserver be it hosted by ourselves or hosted with another company. There is no charge associated with this.

We endeavour to complete all these services within two working days.

Enquiries for any services are taken on 01246 557711 between the hours of 9am to 5pm,  Monday to Friday inclusive.

Please be aware of Nominet’s Terms of Domain Name Registration – Click Here

Abuse

If you wish to raise a complaint about abuse you have received (for example phishing scams, spam emails etc), please contact us at abuse@x-press-digital.com with as much detail about the abuse as possible.

Complaints

We pride ourselves on our quality of service. Please use the address below to contact us for any domain name related queries you may have, including complaints and instances of domain name abuse, you should expect to receive a response with a few hours and no more than 5 days.

X-Press Digital Ltd

Registered Office
652 Chatsworth Road
Chesterfield
S40 3JZ

Or email us at – info@x-press-digital.com

If you are unhappy with our response with regards to a .uk domain name, you can contact Nominet, the officual registry for UK domain names and receive help from them.

Please be aware of Nominet’s Dispute Policy – Click Here

Whatever your online requirements – we can help.
Call Chesterfield (01246) 557711.